Privacy Policy
Last Updated: May 30, 2024
Paperwork (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services (“Services”). By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
Personal Information: We may collect personal information that can identify you, such as your name, email address, and phone number when you register for an account or use our Services.
Protected Health Information (PHI): As a HIPAA-compliant service, we collect health information related to your STD/STI testing and results. This information is protected under HIPAA regulations.
Usage Data: We may collect information about how you access and use our Services, such as your IP address, device type, and usage patterns.
2. How We Use Your Information
To Provide and Improve Our Services: We use your information to provide, maintain, and improve our Services, including facilitating STD/STI testing, delivering test results, and offering educational content.
Communication: We may use your personal information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you.
Compliance with Legal Obligations: We may use your information to comply with legal obligations, including HIPAA regulations, and to protect our rights and the rights of our users.
3. Sharing Your Information
With Your Consent: We may share your personal information and PHI with third parties when you have given us your consent to do so.
Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as laboratories, payment processors, and marketing partners. These service providers are contractually obligated to protect your information and use it only as necessary to provide the services.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
4. Data Security
HIPAA Compliance: We implement technical, administrative, and physical safeguards to protect your Protected Health Information (PHI) in compliance with HIPAA regulations.
Encryption: All data transmitted between your device and our servers is encrypted using industry-standard encryption protocols.
Data Retention: We retain your personal information and PHI for as long as necessary to provide our Services and fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.
5. Your Rights
Access and Update: You have the right to access and update your personal information and PHI. You can do this by logging into your account and making the necessary changes or by contacting us directly.
Delete: You have the right to request the deletion of your personal information and PHI. We will comply with your request unless we are required to retain the information by law.
Opt-Out: You have the right to opt-out of receiving marketing communications from us. You can do this by following the unsubscribe instructions included in the communication or by contacting us directly.
6. Children’s Privacy
Our Services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.
7. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our app. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the Services following the posting of changes constitutes your acceptance of such changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at support@paperworkapp.com